200 Years Ago…

Right now, I'm leeching an unsecured Wi-Fi conneciton up in one of the very few areas that has already gotten power back up, so I'll make this post quick.
Hurricane Wilma hit South Florida as a major hurricane (Category 3), but nothing even remotely close to the level with which Hurricane Andrew hit us. Despite this, [...]

The Case of the Lost Schedule Book

A customer left behind a schedule book from Miami-Dade College, and being the upstanding citizen I am, I did not simply throw it away. I did, however, take a look inside, so as to gain insight into the mind of the owner, to understand what might have driven her to leave behind a schedule [...]

The Annotated Guide to Customer Service

Below is a recent AP article which I've taken the liberty of annotating:
Annoying Quotes From Sales Clerks Listed
By The Associated Press
Wed Oct 5, 6:44 AM ET
"Uh, that's not my department." Ever hear that in a store? Did visions of fiendish violence against the clerk flash through your mind? "Not my department" topped the list of [...]

iTunes uSuck

Today, I deleted iTunes from my system.
I've always been a die-hard PC user and thus fairly ambivalent to the Apple crowd, despite the fact that I'm usually in-line with other "hipster" brands (case in point, I drive a Volkswagen). Note, however, that I do not shop at Urban Outfitters.